Last updated: October 27, 2026
About this policy
Timber and Valor Foundation respects your privacy. This policy explains how information is handled through our website, including contact inquiries, donations, and merchandise purchases when available. It does not describe every record we may collect separately when someone applies for or participates in a program.
Information we collect
When you contact us, we receive the information you provide, such as your name, email address, optional phone number, and message. Please do not include medical records, Social Security numbers, or other sensitive personal information in the general contact form. When donations or purchases are available, we may receive donor or customer contact details, billing and shipping information, transaction amounts, order details, and recurring donation preferences. Our website and service providers also process technical information, such as IP addresses, browser and device information, requested pages, and security logs.
How we use information
We use information to respond to inquiries, communicate about our programs, process and acknowledge donations, manage recurring gifts, fulfill orders when available, maintain financial records, and operate and protect the website. Information may also be used to investigate misuse, resolve disputes, and meet applicable legal and recordkeeping obligations.
Donations and payment processing
Online donations are processed through Stripe. Payment details are submitted to Stripe for processing; we do not receive your full card number or card security code. We may receive transaction records and limited payment details, such as the card brand and last four digits. If you select a recurring donation, payment information may be retained by Stripe to process the recurring charges you authorize. Learn more in Stripe’s Privacy Policy.
Service providers and disclosures
Information is shared with providers as needed to deliver website hosting, security, email delivery, payment processing, and order fulfillment. For example, contact messages are delivered through our email service, and payment information is handled by Stripe. These providers may process information on systems outside your state or country. We may also disclose information when required by law or when reasonably necessary to protect people, our organization, or the security of our services.
Cookies and third-party services
The website and its service providers may use cookies or similar technologies for essential functions such as security, login sessions, shopping carts, and payment processing. You can manage or delete cookies through your browser settings, although blocking them may prevent some features from working. Third-party content, such as embedded media, may collect technical information when it loads. Links to sponsors, social networks, and other external websites lead to services with their own privacy policies.
Retention and security
We retain information for as long as reasonably needed for the purposes described above, including accounting, legal obligations, and resolving disputes. Retention periods vary by record type, and copies may remain in backups until those backups are replaced or deleted. We use reasonable safeguards to protect information, but no website, transmission, or storage system can be guaranteed completely secure.
Your choices and requests
You may contact us to ask about personal information you have provided, request a correction or deletion, or ask to stop optional communications. We may need to verify your identity before acting on a request. Some records may need to be retained for legal, accounting, security, or other legitimate purposes. Privacy rights and any exceptions depend on applicable law. To ask about changing or canceling a recurring donation, contact us using the details below.
Children’s privacy
Our website is intended for adults seeking information about our organization and programs. Children under 13 should not submit personal information through the website. If you believe a child has provided personal information, please contact us so we can review and address it.
Updates to this policy
We may update this policy as our website or practices change. The date at the top identifies the latest revision.
Contact us
For privacy questions or requests, contact Timber and Valor Foundation in Helena, Montana at [email protected] or 406-207-3816.